Wednesday, March 3, 2010

Self Assessment

Favorable & comprehensive qualifications with nice oral and written Mandarin and English
- Sound recognition of both domestic and foreign call center / CRM market, with proven know-how on system design and build as well as operations management
- Good understanding on working styles of foreign owned enterprises
Preferable competence of communication, team building and business development
(1) Main responsibilities:
2008.2~now, Enterprise Solutions, China
- Solutions Manager, Mainland Chinapolo shirts

- With 15 subordinates in BJ/SH/GZ/SZ
- Responsible for presale support, consultancy, bid management and business development of CPE, Call Center and NOC businesses
- Core member of management team
- Report to GM of ES China, ralph lauren polo shirts
and VP of Bid & Solutions Consulting (HK2004~2005, Unihub Global Services (China)
- Manager of insurance industry, Call Center Department
- With more than 20 subordinates in BJ/SH/GZ/SZ
- Responsible for presales,ralph lauren polo
consultancy, business development and technical delivery of call center projects in insurance industry
- Report to GM of Call Center Dept

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